Privacy Policy

Our Commitment

We are committed to upholding principles of integrity and trust in protecting personal information. We ensure the confidentiality of personal data for our employees, clients, and other individuals whose information we collect, use, and disclose. We strictly comply with Quebec’s Law 25 on the protection of personal information and all applicable privacy laws.

Responsibility

We are accountable for all personal information under our control, even if it is not in our physical possession. Policies and procedures have been established to ensure the proper collection, use, and disclosure of this information.

Definitions

• Information Produced in a Professional Context: Any information prepared or gathered by an individual in the course of their professional duties or job-related activities.
• Personal Information: Any information that identifies an individual, excluding business contact information or information produced within a professional context.
• Employee Personal Information: Information collected, used, or disclosed solely for reasonable purposes of establishing, managing, or terminating an employment relationship, excluding any other personal information of the employee.
• Business Contact Information: Information used to contact an individual at their place of work, including name, job title, business address, telephone number, fax number, and email address.

Use your Personnal Information

We use personal information collected to:

• Provide, operate, and maintain our website;
• Improve, customize, and develop our website;
• Understand and analyze website usage;
• Develop new services and features;
• Send you relevant communications;
• Prevent and detect fraud.

Consent

We obtain individuals’ consent for the collection, use, or disclosure of personal information, except where permitted or required by law. Generally, this consent is obtained at the point of collection. For our mailing list, we require express consent for subscription via forms on our website. Subject to legal or contractual provisions, you may withdraw or refuse consent by notifying us reasonably in advance. We will inform you of the potential consequences of withdrawal.

Unsubscribe Policy

We strive to send emails only to those who wish to receive them. If you no longer want to receive communications from us, simply reply to one of our emails with “unsubscribe.”

Collection, Use, and Sharing of Information

We collect only the personal information necessary for the purposes described above. Collection is done legally and respectfully, primarily directly from the individual unless authorized by the individual to obtain information from a third party or permitted by law. When accessing our site, a file ("cookie") may be created on your computer. The cookie contains a unique identifier to track session information. It does not access or compromise your hard drive data. Some services on our site may require cookies, such as purchases or orders.

Event Logs

We use event logs to record data such as IP addresses, browser type, Internet service provider, date and time, and pages viewed. These data, not linked to identifying information, are used to analyze trends and manage the site.

Optional Information Sharing

We collect information during site registration or newsletter subscription. You may visit the site anonymously and voluntarily provide your name, company name, phone number, and email address.

Use of IP Addresses

IP addresses may be collected for system administration, analytics, and to protect site security. Typically, we do not link IP addresses to user-identifiable information.

Aggregated Information

We collect aggregated data on site usage to diagnose server issues and gather general demographic information. This data is not linked to personal information.

Use, Disclosure, and Retention

Personal information is used only for the purposes for which it was collected and may be disclosed in the following cases:

• To agents reasonably appointed by the individual;
• To companies engaged to perform tasks on our behalf;
• To a credit rating agency;
• To a public authority in situations of imminent danger to life or property;
• With your consent or as required by law.

We do not sell, rent, trade, or loan personal information collected on our site. Personal information is retained only as long as necessary to fulfill identified purposes or meet legal obligations. After this period, we will destroy, delete, or anonymize the data.

Data Protection Rights

You have the right to access your personal information, request correction, deletion, or restrict its processing under certain conditions. Each user is entitled to the following:

• Right of Access: You may request copies of your personal data. A small fee may apply for this service.
• Right to Rectification: You may request that we correct information you believe is incorrect or complete information you find incomplete.
• Right to Erasure: You may request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You may request that we limit the processing of your personal data under certain conditions.
• Right to Object to Processing: You may object to the processing of your personal data under certain conditions.

To exercise these rights, contact us by email at info@disruptrr.com. Please note that we have one month to respond to your requests.

Accuracy of Personal Information

We implement appropriate security measures to protect your personal information against loss, theft, and unauthorized access.

Access to Your Information

Upon reasonable written request, we will provide access to the personal information we hold about you. Reasonable fees may apply. If we deny an access request, we will provide the reasons in writing, along with possible recourse options, including contacting the Quebec Commission on Access to Information.

Complaints

To address complaints, submit a written complaint detailing the issue. We will acknowledge receipt, conduct a review, and notify you of the outcome. Unresolved complaints may be directed to the Quebec Commissioner for Information and Privacy Protection.

Links to Other Sites

We are not responsible for the content or privacy practices of third-party websites linked on our site. Please exercise caution when disclosing personal information online, as these websites may have separate privacy policies.

Our Commitment to Children's Privacy

Protecting the privacy of children is especially important to us. It is our policy to comply with applicable laws. We recommend that children seek permission from a parent before providing personal information online, to us or to anyone else.

Policy Revisions

We reserve the right to modify this policy to remain compliant with the law. Any changes will take effect 30 days after notification.